Help & FAQs

Do I need to have a Tangerine travel pack activated to be eligible for free inbound SMS?

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Manage your Services in our Self Care Portal

No, you do not need to have a travel pack activated. As long as international roaming is enabled on your service, you are eligible to receive free inbound SMS from the list of supported countries. Please note that if you have asked us to disable your international roaming, you will not be able to receive SMS in any international destination. You can always check the status of, or re-active international roaming in the Self Care Portal.

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