Help & FAQs

How do I set up the NetComm NF20 Wi-Fi 6?

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Setting up your NetComm NF20 Wi-Fi 6 is made easy by following the steps outlined in our Quick Start guide and below

Step 1: Power on the NetComm NF20 Wi-Fi 6

Wait a few minutes for it to start up

Step 2: Connect your NetComm NF20 Wi-Fi 6

Depending on your nbn® technology type your NetComm NF20 Wi-Fi 6 will connect differently. If you are unsure of your nbn® technology type, it is listed in your nbn® order email

If your nbn® connection is:

Hybrid Fibre Coaxial (HFC), Fibre to the Premises (FTTP), Fibre to the Curb (FTTC) or Fixed Wireless

Connect the ethernet cable from the WAN port on the NetComm NF20 Wi-Fi 6 to the UNI-D port on your nbn® connection box. Connect the power adaptor from the power supply jack to the power outlet


Fibre to the Node (FTTN), Fibre to the Building (FTTB) or VDSL (over a traditional telephone line)

Connect the DSL cable from the DSL port on the NetComm NF20 Wi-Fi 6 to the wall socket. Connect the power adaptor from the power supply jack to the power outlet


Step 3: Connect your NetComm NF20 Wi-Fi 6 with Wi-Fi

Type the network name and password on the Wi-Fi Security Card into your wireless device when connecting or you can scan the QR code

Connecting a telephone to a NetComm NF20 Wi-Fi 6

Connect a regular telephone handset to the NetComm NF20 Wi-Fi 6 by connecting the cable from the VoIP port to the telephone handset

To use a telephone, you will need to have VoIP service enabled and configure your telephone to use with the NetComm NF20 Wi-Fi 6.

Experiencing issues setting up your NetComm NF20 Wi-Fi 6? Get in touch with our friendly technical team on 1800 211 112 for further assistance.

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

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