Help & FAQs

What is a PUK code and can I view it?

Get help with Peely
Manage your Services in our Self Care Portal

A PUK (Personal Unlocking Key) code is a security feature that protects your SIM card data. You will need your PUK code if you have entered your SIM pin incorrectly and your SIM is blocked.

You can find your PUK code in the Tangerine Self Care portal -

1. Log into the Tangerine Self Care Portal using your customer account number, email and password

2. In the Self Care Portal click on the 'Mobile' drop down menu, click on 'Active Mobile Services' and click 'View' on your applicable mobile service

3. Click on your mobile number in the left-hand corner, click on 'Manage Services' and underneath preferences click the 'Show' button next to PUK and it will display on the screen for your view for 10 seconds

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

Product Review
Tangerine Telecom is rated 4.2 out of 5 by 7948 customers