Policies

ALL YOU NEED TO KNOW ABOUT OUR PLANS

Tangerine Telecom Policies

The following are the customer policies for Tangerine Telecom Pty Ltd ("The Company"), Level 6, 132 Albert Rd, South Melbourne, VIC, 3205. Call 1800 211 112.

Policy

Critical Information Summaries & Key Fact Sheets

Hardware

Terms and Conditions - Current Offers

Terms and Conditions - Expired Offers

Interpreting Service

If you're d/Deaf or find it hard to hear or speak to hearing people on the phone, you can make a call through the National Relay Service (free service).

If English isn't your first language, you can access personal translating and interpreting services through TIS National (fees apply).

Appointment of Advocate or Authorised Representative

If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form on the left.

Request for Alternative Document Formats

We are happy to make any documentation available in alternative format on request. For example, larger print, braille or alternative electronic format. Please contact our team to request this.

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

Product Review
Tangerine Telecom is rated 4.2 out of 5 by 7948 customers